We accept returns within 14 days of delivery, for items in their original condition that have not been worn, altered or washed, without make-up marks and with all tags attached. We recommend that you obtain proof of posting or insure the return shipment, as you are under a duty to take reasonable care of the goods. You will be liable for any loss or damage until we receive them at our warehouse.
Belts and any packaging such as dust bags must be returned where provided.

UK RETURNS

Returns are free for full priced orders. For returns containing sale items a fee of £5.50 will apply.

To make a return, please visit our returns portal.

1. Enter your order number and email address.

2. Select the item(s) you would like to return and the reason for your return.

3. Once registered on the portal, we will email a QR code. You do not need to print anything.

4. Package your items securely ensuring the return slip is included inside the parcel.

5. Take the parcel to your nearest Royal Mail branch and show the QR code provided.

INTERNATIONAL RETURNS

Returns are free for full priced orders. For returns containing sale items a fee of $10 will apply.

To make a return, please visit our returns portal.

1. Enter your order number and email address. 

2. Select the item(s) you would like to return and the reason for your return. 

3. Select ‘choose your own courier’. 

4. Once registered on the portal, we will email confirmation and further instructions. 

5. Package your items securely ensuring the return slip is included inside the parcel. You can return the order without the original box which will lower the costs significantly. 

6. Select a courier and prepare customs invoice. Please mark clearly "BRITISH RETURN GOODS – [name of product(s)]" as a description of contents. 

7. Please obtain proof of posting and tracking number as you are under a duty to take reasonable care of the goods and will be liable for damage or loss until we receive them at our warehouse.